Spa Therapist – Luxury Spa (Live-in, KZN)

Salary: Negotiable based on experience, plus commission structure.
Location: KwaZulu-Natal (Live-in Position)
Benefits: Accommodation and Food Allowance Included
Job Type: Permanent

PURPOSE OF THE ROLE

The Spa Therapist is responsible for delivering exceptional body and beauty treatments while ensuring a high-end, memorable guest experience in line with standards. The role focuses on professional treatment delivery, guest wellbeing, and maintaining a calm, welcoming spa environment while supporting smooth day-to-day spa operations.

ESSENTIAL REQUIREMENTS

• National Diploma in Somatology or equivalent qualification (ITEC, CIDESCO or similar)
• 3–5 years’ spa therapy experience, preferably within a luxury hospitality environment
• Strong knowledge of massage, body and beauty treatments
• Experience in Reflexology and Aromatherapy
• Excellent guest service and communication skills
• Basic computer literacy (Microsoft Word and Excel)
• Professional grooming and presentation standards
• Strong attention to detail, reliability and organisational ability
• Physical stamina to perform treatments and work on your feet for long periods

KEY PERFORMANCE AREAS

1. Guest Experience & Treatment Delivery
   • Deliver all spa treatments to the highest professional standards
   • Conduct guest consultations and tailor treatments where required
   • Ensure treatment rooms are fully prepared and presented before guest arrival
   • Maintain guest comfort, privacy and confidentiality at all times
   • Promote spa treatments, wellness packages and retail products professionally
   • Provide aftercare advice and product recommendations

2. Spa Preparation & Facility Standards
   • Prepare and maintain treatment rooms and spa areas daily
   • Ensure all spa spaces are clean, organised and aligned with luxury standards
   • Restock towels, robes, refreshments and guest amenities
   • Monitor cleanliness of treatment rooms, bathrooms and wellness areas
   • Report maintenance or repair issues promptly

3. Hygiene, Health & Safety
   • Follow strict hygiene, sanitation and safety protocols at all times
   • Clean and sterilise all equipment and tools after each treatment
   • Ensure proper storage and handling of oils, products and spa supplies
   • Maintain compliance with spa operating procedures and standards
   • Conduct regular deep cleaning of treatment areas and equipment

4. Communication & Spa Coordination
   • Communicate effectively with reception, therapists and lodge departments
   • Assist with booking updates and daily schedule coordination
   • Confirm appointments and support smooth guest flow through the spa
   • Communicate guest preferences, feedback and special requests to management
   • Assist with VIP guests and group bookings where required

5. Stock Control & Administration
   • Monitor product usage and minimise wastage
   • Assist with stock counts and inventory checks
   • Support basic administrative duties and spa checklists as required

6. Training & Professional Development
   • Continuously improve treatment techniques and product knowledge
   • Participate in training sessions and workshops
   • Stay updated on wellness trends and spa industry standards
   • Develop knowledge of oils, therapies and retail products

7. Teamwork & General Responsibilities
   • Work collaboratively with spa and lodge team members
   • Support colleagues during busy operational periods
   • Assist with additional duties as required by management
   • Uphold the spa’s luxury brand standards at all times

PERSONAL ATTRIBUTES

• Passion for wellness and guest care
• Calm, friendly and professional manner
• Strong attention to detail and cleanliness
• Positive attitude and high energy
• Strong teamwork and communication skills
• Reliable, honest and disciplined work ethic
• Ability to perform under pressure in a luxury environment

WHAT YOU GET

• Negotiable salary based on experience, plus commission structure.
• Live-in accommodation
• Food allowance included
• Opportunity to work in a luxury safari lodge spa environment
• Exposure to high-end treatments and international standards
• Professional growth and ongoing training opportunities

TO APPLY Email your CV to marketing@opusrecruiter.com

If you do not receive feedback within two weeks, please consider your application unsuccessful.

ESSENTIAL REQUIREMENTS

• National Diploma in Somatology or equivalent qualification (ITEC, CIDESCO or similar)
• 3–5 years’ spa therapy experience, preferably within a luxury hospitality environment
• Strong knowledge of massage, body and beauty treatments
• Experience in Reflexology and Aromatherapy